We are dedicated to delivering seamless, secure payment experiences for every online purchase you make. To accommodate your preferences, we accept all major credit and debit cards, including:
- Visa
- Mastercard
- American Express
All payment processing is entrusted to a third-party provider that adheres to strict industry compliance standards. We employ end-to-end encryption technology to safeguard your sensitive financial data throughout every transaction. For enhanced security, our internal systems never store full credit or debit card details—this responsibility rests entirely with our trusted payment processor, which maintains robust security protocols to prevent unauthorized access, fraudulent behavior, and data breaches. Shop with complete peace of mind, knowing your payment information is treated with the highest level of care and protection.
For transparent, predictable pricing, the currency applied to your final checkout amount is exclusively determined by your delivery destination:
- Orders shipped to addresses in the United States will be processed and charged in U.S. Dollars (USD).
- Orders shipped to addresses in Canada will be processed and charged in Canadian Dollars (CAD).
The currency selector tool at the top of our website is designed solely for preview purposes, allowing you to view estimated prices in your preferred currency. Please note that regardless of the display currency selected, the final charge to your payment card will always align with the currency of your delivery country, as specified above.
If your payment card is issued in a country or uses a currency different from the transaction currency, your bank or card issuer may apply a foreign exchange rate and/or foreign transaction fees. These charges are set entirely by your financial institution and are not levied by our company.
When you submit an order, your bank will place a temporary authorization hold on your card for the full order amount. This hold is not a final charge—it serves only to verify your card’s validity and reserve the necessary funds. The authorization hold will be automatically released if you cancel your order before it enters the processing stage. Once your order is confirmed and prepared for fulfillment, the temporary hold will be converted to a final charge on your card.
In the event that a payment is declined or flagged for security review (e.g., due to suspicious transaction activity, mismatched billing information), our team will contact you promptly via email or phone to resolve the issue. We may request additional verification documents (such as a copy of your government-issued ID or a recent billing statement) to confirm your identity. If we are unable to verify the payment or resolve the decline, we reserve the right to cancel the transaction to ensure the security of both our customers and our business.
All approved refunds will be credited back to the original payment method used for the purchase, whether it is a credit card, debit card, or other selected payment option. Once your refund request is validated and meets our refund eligibility criteria, we will initiate the refund process and send you a detailed email confirmation, including the refund amount and processing date.
Refunds typically take 5–10 business days to reflect on your bank or card statement. However, processing times may vary depending on your financial institution—some banks may post refunds sooner, while others may require the full 10-day window. If you do not see the refund in your transaction history within the stated timeframe, we recommend first checking with your bank or card issuer for more information. If the refund remains missing after this step, please contact our support team for further assistance.
For any payment-related questions or concerns, feel free to reach out to our customer service team at [email protected].
