These Terms of Service govern your access to and use of the Website and associated services. By visiting, browsing, or engaging with the Website or our services, you acknowledge and unconditionally accept these Terms in their entirety, including any future updates.
By creating an account on the Website, submitting a service request, or otherwise using our services, you agree to be bound by these Terms and any subsequent modifications or updates we may implement. Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms.
You represent and warrant that you have the legal capacity to enter into legally binding agreements. This means you must be of legal age in your jurisdiction (typically 18 years old) or have obtained written consent from a parent or legal guardian if you are a minor.
We reserve the sole and absolute discretion to modify, update, or revise these Terms at any time. Such changes will take effect immediately upon being posted on the Website, with an updated “Last Updated” date. We encourage you to review these Terms periodically to stay informed of any adjustments.
You are solely responsible for maintaining the confidentiality of your account credentials, including passwords, usernames, or other access information. You agree to notify our support team promptly via designated contact channels if you suspect unauthorized access to your account, a breach of security, or misuse of your credentials. We shall not be liable for any losses or damages resulting from your failure to safeguard your account.
We make every reasonable effort to ensure that Website content—including service descriptions, informational materials, images, and details—is accurate, complete, and up-to-date. However, we do not provide any warranty or guarantee that such content is free from errors, omissions, or inaccuracies. We reserve the right to correct any errors and update content at any time without prior notice.
All intellectual property rights, including copyrights, trademarks, patents, and trade secrets, in and to the Website and its content (including text, graphics, logos, software, and design elements) are the exclusive property of or its licensors. You may not use, reproduce, modify, distribute, or display such content for any purpose without our prior written authorization.
You retain ownership of any content you submit, post, or share on the Website (your “User Content”), including but not limited to feedback, comments, or reviews. By submitting User Content, you grant a non-exclusive, royalty-free, worldwide license to use, reproduce, display, distribute, and adapt such content for business-related purposes, including service improvement, marketing, and promotion. You warrant that your User Content does not infringe on the intellectual property rights, privacy rights, or other legal rights of any third party.
You agree not to engage in any of the following prohibited conduct:
- Access or attempt to access the Website, its systems, or data through unauthorized methods, including but not limited to hacking, phishing, or bypassing security measures;
- Attempt to reverse engineer, decompile, disassemble, or modify any software, code, or functionality of the Website;
- Use the Website or our services for any commercial purposes that are not explicitly authorized in writing by ;
- Transmit or upload harmful, fraudulent, defamatory, illegal, or offensive content;
- Interfere with or disrupt the Website’s operation, including servers, networks, or other users’ access.
Your submission of a service request through the Website constitutes a binding offer to engage with our services. We reserve the right to accept or reject your offer at our sole discretion. Acceptance of your request is deemed effective only when we send a formal confirmation email verifying the request details and next steps.
While we strive for accuracy in fee calculations and pricing for our services, errors may occasionally occur (e.g., typographical errors, system glitches). In the event of a fee discrepancy, we reserve the right to correct the error and, if necessary, cancel the affected service request and issue a full refund of any payments made, without further liability.
For customers requesting services with fulfillment to Canada, you are solely responsible for complying with all local laws, regulations, customs requirements, and import restrictions of Canada. This includes payment of any duties, taxes, brokerage fees, or other charges imposed by Canadian authorities or carriers.
We stand behind our services with a 30-day satisfaction guarantee applicable to all regularly priced services. If you are not fully satisfied with our services, you may submit a request for a service adjustment or refund in accordance with our Refund & Return Policy.
We do not warrant or guarantee that the Website or our services will be available continuously, without interruption, or free from errors, technical issues, or outages. We reserve the right to suspend, modify, or discontinue the Website or any part of our services at any time without prior notice, for maintenance, updates, or other business reasons.
To the maximum extent permitted by applicable law, shall not be liable for any indirect, special, incidental, consequential, or punitive damages arising out of or related to your use of the Website or our services, including but not limited to lost profits, lost data, or damages to reputation, even if we have been advised of the possibility of such damages. Our total liability for any claims related to our services shall be limited to the amount you paid for the specific service in question.
Any disputes, claims, or controversies arising out of or relating to these Terms, your use of the Website, or our services shall be resolved exclusively through binding arbitration conducted in accordance with the rules of the American Arbitration Association (AAA). Arbitration shall be the sole and exclusive remedy for any such disputes, and neither party shall have the right to pursue litigation in court except to enforce an arbitration award.
These Terms and any disputes arising out of or relating to your use of the Website or our services shall be governed by and construed in accordance with the laws of the State of Arizona, United States, without regard to its conflict-of-law principles.
Nothing in these Terms is intended to limit or exclude any rights you may have under applicable consumer protection laws in your jurisdiction that cannot be lawfully waived or restricted. For questions about these Terms, please contact our support team at [email protected] .
